post office counter clerk

post office counter clerk

post office counter clerk:

Who are they and what do they do? The post-office counter clerk carries out a range of activities at the post office counter, serving the public and administering banking and postal services and bill payments..

What are the activities of the job? Acceptance and payment of postal orders - acceptance of recurrent payments made by private citizens - payment of pensions - organising the service of the postal bank - acceptance and release of all kinds of postal consignments, calculation of their rates and collection of cash - maintaining consignment records and delivery documents - sorting out consignments and their preparation for postal transport - telephone and telegraph service organisation - sale of stamps, newspapers, magazines or other goods - acceptance of national lottery tickets - providing information about postal services. The exact range of activities will vary between one country and another.

Where is it done and under what conditions? In a post office building where the working conditions are without any particular difficulties; however, there will be shift work and people on the other side of the counter are not always easy to deal with. Some clerks may also work behind the scenes maintaining records, keeping stock, writing letters, keeping accounts.

What tools/equipment do they use? Stationery, pocket calculators, money counters, stamps, telephone, manual and communication skills. Postal clerks usually use a computer system to deal with accounts and sales, keep records and provide receipts etc.

What do you need to succeed? You need a post office clerk's course or a similar specialised course, arithmetic skills, punctuality, ability to concentrate, good communication skills, manual skills, reliability.


post office counter clerk:
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