Training a new employee
Training a new employee Monitoring the workload of individual employees Canceling the dispatch of a consignment at the request of a client Providing information to a client Checking the visual presentation of the clients´ space Check of taking mail out of the mailboxes Accepting the order of assembled shipments Documenting the movement of stamps and vouchers

Who are they and what do they do? The postmaster/mistress is responsible for management and supervision of all activities of the post office supervised by him/her, its departments and employees.

What are the activities of the job? He/she decides how to solve current work problems. A postmaster/mistress processes records and reports for the higher post office authorities. At some post offices (usually the smaller ones), the postmaster/mistress him/herself does the more difficult activities at the counter.

Where is it done and under what conditions? On post office premises.

What tools/equipment do they use? Information technology and other office supplies, the cash register, stamps and other aids as required at the respective counter.

What do you need to succeed? You need to have completed secondary education, good communication skills, organisational skills, ability to command respect, a systematic approach to work and arithmetic skills.

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