Who are they and what do they do? The operational analyst/researcher provides services to management by analysing the structure of an enterprise or part of an enterprise, and making proposals for introducing, dealing with, and adapting to, change and development and for achieving greater efficiency. Related job titles include organisation and methods officer, organisational development analyst, business analyst etc. Those who specialise more narrowly in observing and analysing the efficiency and effectiveness of production work processes may be known as work study officers or work study engineers. They may also become self employed and work as consultants from outside the organisation.
What are the activities of the job? Analyses the structure of an enterprise, the flow of information, of technological operations, commercial activities, cash flow and financial resources, compiles reports, and makes proposals for the optimal application of business activities and resources. May also study and analyse the work of particular groups of employees.
Where is it done and under what conditions? In offices and similar spaces.
What tools/equipment do they use? Computers and other office equipment.
What do you need to succeed? You need to have completed secondary, high school or university education, usually in business administration or a related relevant subject, and an ability to work systematically, deal with people, and think analytically.