Who are they and what do they do? The task of an administrative worker is to provide a broad range of auxiliary clerical activities.
What are the activities of the job? These include: re-typing of texts - entering data into a computer, using database editors, spreadsheet programmes and other purpose-built programmes - keeping records of incoming and outbound mail - taking care of all office correspondence (which may sometimes be in foreign languages), including parcels and their preparation for dispatch -- filing of correspondence and other important documents, rules, regulations, statutes and decrees, and looking up information in them as necessary (sometimes referred to as "filing services") -- using simple copying machines; shorthand writing -- taking minutes of staff and other meetings, including the preparation of required support documents and information -- taking care of the administrative agenda, and keeping records of the tasks of the relevant organisation section, as well as keeping track of their deadlines -- organising visits, staff meetings and seminars, including the preparation and serving of coffee and other refreshments -- performing operational tasks (e.g., finding accommodation, purchasing travel tickets, purchasing magazines, lunch delivery, etc.)
Where is it done and under what conditions? The job will be done in an office or similar space, in a fairly comfortable work environment; but work may come in waves, based on superiors' requirements.
What tools/equipment do they use? The work is carried out using primarily computer technology, telephone, fax machine, dictaphone and photocopier.
What do you need to succeed? You need administrative skills, fast typing, a command of computer equipment, especially text editors, knowledge of grammar, of proper correspondence formats, and of the rules of correspondence. Concentration is also required, as well as good memory, patience, reliability, punctuality and precision.