Who are they and what do they do? S/he is the person in charge of operating lifts. S/he looks after members of the public use the lifts and tries to avoid possible damage or accidents.
What are the activities of the job? S/he opens the lift door in a hotel or in a department store, attends to the customers' requests, asks them about the floors they want to go to, operates the lift, helps them with their suitcases, parcels, wheelchairs, etc. S/he must make sure that the lift works properly. In case of damage or breakdown s/he must report it to the technical maintenance department.
Where is it done and under what conditions? Indoors, in a closed and sometimes packed space. [S/he cannot have claustrophobia!]. S/he must be pleasant when dealing with people and able to deal with many different kinds of people. The work often involves lengthy periods of standing.
What tools/equipment do they use? Keys, codes, and the telephone in case of any emergency, small tools to solve minor problems.
What do you need to succeed? You need a basic primary level of qualification. Progress means leaving this occupation and moving towards other occupations such as bellboy, porter, or operator, either in the same company or in a new one. In order to be promoted s/he should have a general training in languages, a driver's licence or some kind of vocational training.